|What I Can Do For You||Have These Problems?||Other Software Products||Quicken|
|Third Party Integration||Qualifications||Education||Work Related Experience|
|Industry Involvement||Teaching Experience||Business Licenses||Business Groups|
|On Going Training||What I Can't Do||Industries Served||Cities I May Go To|
|Cost to Use My Experience||Should You DIY?||Payment Rules||Cancellation Policy|
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2304 NE 89th St.
Seattle, WA 98115-3372 USA
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"Keith returned our call immediately (from 206-789-8328 but prefers that folks send him an e-mail with a summary of what you want to accomplish and your contact information first before leaving a message) and promptly arranged for a time to come out to our home office to help us "fix" our QB mess.
He explained up front how he could help us and what it would cost.
He helped us troubleshoot several problems that had been bugging us for the past year or two, including reconciling a credit card account, paying sales tax using the QB "pay sales tax" function and improving our expense categories.
He walked through our "Chart of Accounts" with us and suggested better ways to label accounts and categorize expenses. He gave us tips on how to better use the software to track our expenses.
He answered multiple questions we had about various QB features, including the reports. And he helped us migrate from an older version to QB 2010.
In the end, we spent about six hours with Keith and it was worth every penny. Keith was very professional and knowledgeable.
When he left, we felt that we were finally on the right track with our record keeping and could make better use of the software to help us improve our accounting."
"Keith is worth his weight in gold! As owner of a S Corp consulting firm, time is precious so I appreciated how efficiently he got me set up ... Keith patiently answered my questions and taught me how to most efficiently use this tool - which saved many hours preparing taxes today and lots of stress. He understands accounting for a small business.
When I first hired him, I took advantage of his three consecutive hour special. I later signed up for his unlimited set up, review, and training plan. It has been well worth it.
His training style is one of asking questions, providing examples of what to do or not do, and giving out homework for the next session or to fix the problem so you get maximum value for the money spent. I couldn't recommend Keith "Dr Quickbooks" more highly."
"Keith worked with me to help me understand how to classify (within QuickBooks) the various types of income and taxes that come in through my personal training business.
Because I provide a number of different fitness services, some which require me to collect sales tax, and others that don't, and each of them falling under different Washington state tax codes, Keith helped me figure out how to classify everything so that I am better prepared for tax season.
I was very stressed out after 9 months of categorizing sales tax incorrectly, but Keith met with me over coffee and in 30 minutes I had figured out how to correctly categorize and pay sales (and B&O) tax in Washington.
And even though our meeting was initially arranged to talk through this one big issue, Keith gave me some tips about how to more effectively and correctly utilize the software for all the business income and expenses I deal with."
"When our old computer crashed with a no longer supported version of quickbooks, Keith was extremely helpful, trying to get us back on our feet. While he unfortunately could not resurrect a dead computer, we were lucky enough to have his help with installing a newer version of quickbooks.
This was all done on a SATURDAY late afternoon / early evening over the phone. Needless to say, I was completely surprised when he answered not just one phone call, but multiple phone calls to 206-789-8328 - it is so rare to actually be able to get in touch with people that are in this support role on the weekends!! Being able to reach him on a Saturday, was a life-saver for our business!!"
Keith was able to help me with my QuickBooks for Mac question, how I was not able to download my financial information from the Washington Mutual website.
After asking a number of questions he was able to reassure me that the problem wasn't with QuickBooks but with Washington Mutual.
He hadn't heard of the problem I was having but after ending our phone conversation he went on line and found a link that gave detailed information on how to fix it.
He promptly sent that link to me."
"Keith provided excellent financial and small business advice to my wife who is considering working for herself as a 1099 contractor.
He advised her about two online resources to help her make the transition and recommended some books she might want to read.
Keith reminded her of the importance of knowing what your tax deductions are such as mileage. He discussed the need for getting a business license to support that (independent) status as well as how to determine using an IRS form when one is actually an employee versus a bona fide independent contractor.
Finally, he advised her how to calculate how much she would need to withhold from her future profits to pass on to the government.
Keith's advice was helpful, detailed, accurate, and very timely. I recommend Keith to anyone wanting expert and specific advice about the intricacies of starting your own business."
"Keith was fabulous at helping me with my photography business. I have been using Quickbooks for about 9 years. I was having trouble with my undeposited funds account. He was very efficient and thorough. Problem solved."
Our (accounting) practice focuses on providing administrative, financial, accounting and bookkeeping support to individuals, families, trusts and estates and small businesses. In most cases we are either creating, maintaining or supporting their accounting activity in Mac or Window's based Quicken or Quickbooks.
Occasionally, we find ourselves at a loss on how to make Quicken or Quickbooks do something. After exhausting the available help online, my thought is always to call Keith at 206-789-8328. On several occasions when I find myself doing battle with Quickbooks I speak with Keith and he generously, intelligently and simply walks me through the solution.
Most recently I was having a issue which Keith explained was a Quickbooks issue and described the work around.
If you need someone to help you navigate Quickbooks, or Quicken, need training or want staff trained Keith is your man. He is knowledgeable, personable, and easy to work with on projects."
"My Father used to say "The known is obvious and the unknown is profound". Keith turns the profound into the obvious for his customers.
I have used his financial management services several times in the past 2 years to set up and track my household income, investments, and spending in Quicken including putting the individual transactions into their appropriate categories including those related to taxes, how to go online to access my bank and credit card accounts to download transactions, and how to set up a budget and produce reports on spending patterns.
As a result, my wife and I were able to identify over $1,600 in monthly expenses that we could reduce or reallocate to other purposes.
Keith is very conscientious and detail oriented. He is careful to respect and listen to the needs and goals of individuals seeking a better financial knowledge and improve upon their current situation. He informed me of two positions that he heard about and thought that I was a good fit for.
His no frills approach and straight talk is a refreshing pleasure to work with and learn from. He is talented and has found an way or niche to use those talents in an industry where they are desperately needed.
His process is teaching a little, assigning homework, and teaching a little more insures we are not overwhelmed and can actually gain new skill sets and can use Quicken efficiently.
"Keith is very knowledgeable of Quickbooks and shows a genuine interest in clients needs. He listens well, works hard to understand and resolve issues. He is very bright which is a necessity when trying to understand how an individual has set up their business.
I needed someone who understood Quickbooks for the Mac - he was; most quickbooks experts are not... I would definitely recommend him to others!"
"Keith is very knowledgeable in accounting software QuickBooks which helped me to manage and organize my plumbing company.
He is very patient and detail oriented. Has an ability to reduce stress during his teaching especialy on a one on one basis."
"As an organizational development consultant - finance is definitely not my forte! Keith came to my home office and in just a few hours had my Quickbooks neat, correct, and prepped for tax season.
I feel more confident about my bookeeping and better able to manage my books and run reports after learning from Keith. I highly recommend his services."
"Keith is great. I called Keith several weeks prior to even buying the QuickBooks program (for my appraisal business).
Even before we began working together, Keith offered professional helpful advice from which version of QuickBooks to purchase to ideas regarding business structure and which laptop to buy.
He is a friendly approachable professional who really knows his work. I also appreciated his willingness to come to my home for the training sessions. If you need to get started in QuickBooks or ever thought how nice it would be to do your own bookkeeping - call Keith to get the best local training available. I highly recommend Keith."
"I like Keith because he doesn't play games. What you see is what you get and if you have problems, he does what it takes to get the answers. He's kind and patient, very understanding when it comes to stress and upset."
"We contacted Keith to get some one on one training with QuickBooks for our electrical contracting business.
From the beginning Keith clearly communicated what his rates were, and what we could expect from him for training. We were thrilled that we could have the convenience of in-home training for reasonable price.
"Keith scheduled us for an appointment and came to our home office prepared. By carefully listening to us he figured out what we needed exactly, and taught us tips and tricks to more effectively use QuickBooks for our business.
He was able to assist with invoice formatting, and showed quicker ways to enter information that was a real time saver. Since so many of the tasks are repetitive with QuickBooks streamlining the process really helps."
We were very happy with his services, knowledge and helpful attitude. A few days after our training we even received a follow-up email listing many helpful websites, and ways to promote our business. Not expected??? and some of this information has really paid off in a synergistic way with consistent effort."
I called Keith because he knows all things Quickbooks and also because he's located close to my massage practice in Wedgwood. He had the answers I was looking for regarding my current Quickbooks situation.
Don't waste your time googling for answers...give Keith a call!"
"I just did my first 1099 with Quickbooks and realized I was completely messed up! I couldn't get my form to print and I was three days away from an IRS deadline!
The first person I thought of was Keith, and thankfully, he was able to rescue me in the nick of time. He was very fast, sympathetic, and kind with me as I dealt with my system. I don't know what I would've done without his help!"
"In working with Keith, we have found that he can explain how to use QuickBooks to make bookkeeping much easier, faster, and simpler.
His extensive business and accounting experience enables him to understand the needs of a variety business types.
He is able to recommend unique and novel ways to solve both general business problems as well as the most efficient approaches when configuring and using QuickBooks.
Keith is much more than just a QuickBooks expert. His experience and skills go well beyond into many aspects of running a small business, whether they be sales and marketing, organizational issues, or accounting / bookkeeping.
I have found him to be very patient and easy to work with even with my limited knowledge and experience with accounting issues. I highly recommend Keith."
"Keith is so patient, and he never makes me feel foolish for my little QuickBooks snafus."
"Keith got me on the road to recovery within the first couple of minutes on the phone.
It seems my architectural publishing and land use consulting companies needed more than just my Quick Book Simple Start. Yeah, go ahead and laugh. Keith told me where I could get good prices on QuickBooks Pro and we met the next day.
He helped me map out a new accounting strategy, gave me marketing tips and general business counseling encouragement, all in less than an hour. Now I'm actually excited to set up my finances in QBP!
Thanks Keith for helping me fix my goofed up QuickBooks. I appreciate the tips and love knowing that my reports are now accurate.
"(We) needed help with transfering the item list from one company to another. He knew just how to do it and explained step by step in an email. Fast response also."
"I had specific questions about insurance adjustments. He has experience with medical practices and the unique tax/accounting problems. Very straight forward and helpful."
"Keith is fantastic! He was patient, thoughtful and creative in his efforts to help me find the best solutions for how to set up and manage my books and naturopathic medicine business via QuickBooks.
He helped me resolve a $2,100 discrepancy in my banking records and gain a more effective understanding of QB in the process. Through his help I have honestly been able to sleep better at night! I cannot recommend him enough.""
"Keith is very knowledgeable of QuickBooks and shows a genuine interest in clients needs. He listens well, works hard to understand and resolve issues. He is very bright which is a necessity when trying to understand how an individual has set up a business that is not one of the standard ones written in to Quickbooks.
I needed someone who understood QuickBooks for the Mac - he was. Most QuickBooks experts are not. I would definitely recommend him to others!"
"We run a small manufacturing and wholesale business. Earlier this year, we decided to upgrade our accounting system (to 2009) and realized we needed to find someone with more QuickBooks experience than we had.
In working with Keith, we have found that he can explain how to use QuickBooks to make bookkeeping much easier, faster, and simpler. His extensive business and accounting experience enables him to understand the needs of a variety business types.
He is able to recommend unique and novel ways to solve both general business problems as well as the most efficient approaches when configuring and using QuickBooks. Keith is much more than just a QuickBooks expert.
His experience and skills go well beyond into many aspects of running a small business, whether they be sales and marketing, organizational issues, or accounting / bookkeeping.
I have found him to be very patient and easy to work with even with my limited knowledge and experience with accounting issues. I highly recommend Keith."
Keith fixed my mistake within 20 minutes of arriving. This mistake had been in my Quickbooks since 2005 and I was very relieved to have it fixed. If I had gone to my accountant to have it fixed the price would have been 3 fold."
"I had the opportunity to meet Keith at a Biznik-hosted tax planning workshop. He was very knowledgeable in answering my questions about how to use QuickBooks Pro for my marketing and PR service to small businesses and nonprofits as well as approachable. He clearly knows his stuff."
"I was using Quickbooks to keep track of rental properties. I had made some errors in the deposit screen and could not delete the errors. Keith was able to show me how to delete the errors as well as generally clean up and organize my entries more efficiently. The service and advice was excellent. He was able to explain things in detail with clear and concise explanations, but most importantly Keith is very calm and patient. I highly recommend him."
"I am now doing the books for my husbands general contractor company and I did not know how to set up Quickbooks.
I bought 'how-to" books and basically gave up.
I found Keith and he came and set up my program, entered all my tax information rates, and showed me how to get started.
The beauty is he made a house call and saw how I worked in my office and gave me (some) energy conservation tips. I would highly recommend Keith for any level of business as he can 'grade' his tips for you."
"I especially appreciated how (he) called me back within my timeframe which was less than 24 hours from when I had posted my request.
I was researching a problem for a client whom I was to see the following day, and getting a timely response from you meant I could get back to my client with the answer without delay!"
"Keith was very helpful. I had a bookkeeping client using Quicken 2010 and we ran across a reconcilation problem I had not seen before.
After an in-depth conversation with Keith on the phone, I learned we were doing everything right.
More importantly for this review is that I felt Keith had a good grasp of my problem and gave clear answers that enabled me to move forward to the next step in the trouble-shooting process."
"Keith was able to help me get my entire natural medicine/western medicine and supplement sales business up and connected with the business checking account and the credit card acceptance software in under 3 hours, teaching me the entire time how to use the system... with more professional receipts.
He was very patient, even when I could not remember my passwords! My business will be much easier to manage now, as my old software was inadequate for my more successful business."
Keith arrived at my office on time and ready to teach. He came to assist my sister and I with the reconcilliation portion of invoicing and deposits into the account. Keith was very knowledgable about both the QB's, as well as computers in general.
He was very helpful to us, and I appreciated his patient approach, and willingness to meet us where we were at regarding our level of skill. I would highly recommend Keith for assistance with Quickbooks!
Keith is fantastic! He was patient, thoughtful and creative in his efforts to help me find the best solutions for how to set up and manage my books and (restaurant) business via Quickbooks. He helped me to gain a more effective understanding of QB and it has honestly helped me to sleep at night. I cannot recommend him enough."
"Keith was very helpful in helping me set up my Quickbooks.
I run my Web Design business as an LLC (electing to be taxed) as an S corp, and there are some special scenarios I have questions about like how to pay subcontractors in China, healthcare as employee benefits.
Keith was quite knowledgeable in answering all my questions, and patient at explainations. As a result, I was not only able to clean up my books, but learn how to maintain it going forward."
I had a very productive session with Keith. He guided me through various helpful actions using my Quicken Home & Business as: adding a cash account for petty money, the proper way to record payments to credit cards, paying off loans, creating new and editing categories, distinguishing between business and personal transactions, adjusting preferences to better view transactions. He also gave me tips on how to save money on things personal and business related. I recommend him!"
"Being new to running a business like this, I wish I would have called Keith sooner. He was very informative, and was able to get me on the right track to being able to track where my money is coming from, and where it's going.
Schedule the 3 hour session. I scheduled the two hour session, and wish I could have scheduled four. I will be calling Keith back in the future to help make sure I am on the right path as far as how to enter everything properly. He was a great help."
"We had a few questions on how to get the best out of the inventory package of Enterprise. Keith did a wonderful job in streamlining functions. He helped us set up two other business operations for future activities. His suggestions were well received by the staff."
"Keith has been immensely helpful in setting up a functional accounting system for our non-profit religious organization.
This set-up has included solving problems left from our previous bookkeeper and basically training an in-house staff member (non-accountant) to build new systems and start from scratch.
Keith helped us establish a specialized chart of accounts, classes (for non-profit fund accounting), and items.
He automated the integration of QuickBooks with our external accounts so that we are able to download transactions from all of our financial institutions including PayPal transactions via Big Red, saving our staff hours of manual entry and potential mistakes.
Keith has been easily accessible to answer questions through e-mail and phone, and has spent many hours in-person to patiently train and support us. We highly recommend getting Keith on your side if you want your QuickBooks accounting to work for you, not against you!"
"Keith came to our physician’s office to help with various issues in QB. He answered questions in a concise and knowledgeable way. His kind and patient tutoring helped me navigate QB various idiosyncrasies in a more efficient way to complete bookkeeping tasks. We will ask for further assistance as needed. Great mentor!"
"I called Keith not knowing anything about him but I was referred to him as being the man who knows.
Let me tell you he KNOWS.
I had what I thought was a major problem and in two days he had it fixed and I was up and running again. Highly recommend him."
"I needed to transfer our desktop bookkeeping to QuickBooks Online.
There were many steps to the process and a professional whiz is what we needed, it was a complex set of tasks.
And that experience and knowledge was served beyond expectations by Keith with a patient and thoughtful process.
He came to our office, cleaned up lists and past transactions that needed proper accounting practices set, he taught tips to making better classifications, updated the version of our old QB program then updated the company books for the transfer.
Viola! Everything transferred beautifully. And it was a painless three hour process.
The price was reasonable and worthy the expert experience."
"Keith has been a remarkable resource for my small business and personal bookkeeping for over a year now.
His methodical problem solving approach and practical advice has resolved issues I thought were impossible and the way, provided efficiencies that have saved me significant amounts of time.
I would not hesitate to recommend Keith wholeheartedly!"
"I had a 3 hour session yesterday and was very satisfied.
As I suspected there are many operating nuggets that will now save lots of my time and maybe the process use full as a financial tool.
Quicken may look simple, but there is much to know to make it useful. Keith was knowledgeable and practical.
I intend to advance into budgeting and more reporting in another session.
Well worth the time and fees."
"I am experienced with Quicken and new to QB and QB POS.
I definitely do not have an accounting background, but am reasonably intelligent,
Keith was very helpful in showing what I needed to get started without overwhelming me.
I am sure I will need more training as I get up to speed, and I won't hesitate to call Keith again.
His flexibility in scheduling time is a big plus."
"I found Dr. Quick Books (Keith) last year when I was setting up QuickBooks for a client of mine. He is great!
He responded quickly, came to my house and answered all of my questions and more.
He just came to my rescue again this week with another client by helping me sort out which options and methods will work best for their needs.
He is quick to respond, very helpful and detailed and patient with his explanations. I highly recommend his services and know that I will be calling on him again.
It's so important to have resources like Keith, to get the help when and where you need it! Excellent customer service!"
"Help Me Obi Wan Kenobe!You're my only hope!
I found myself in a panic, trying to get an overdue report out and not having enough experience with Quicken to have my report balance correctly.
I had some concerns about the name "Dr. Quicken", but read the reviews on his business and took a chance on calling him.
Keith came to myhouse on a Sunday afternoon and worked his Jedi magic. He was thorough, knowledgeable, and easy to work with.
He actually seemed to enjoy working his way through the errors I had made.
He taught me how to enter future data, correct errors, print reports and manage categories.
He was professional and easy to work with.Ihighly recommend him and will use him again for other aspects of our business and personal needs."
"I wish I would have contacted Keith last year when I was setting up my company file. By this year I was really confused with the numbers in the reports, as I don't have an accounting background some things didn't make sense to me.
Well I read about what Keith specializes in and I thought "It is like he knows what's happening to me" I liked the part of teaching how to fish since I'm the kind of person who wants to know why? and how the things are done.
I e-mailed him my general concern and he was very wise asking me a detailed list of matters that I was experiencing with the program so when he came over we both had a picture of what our session was going to be about."
As some other persons mention his methodical way of working and his empathy for understanding where I was standing helped very much to go through all the issues I had created during the year and to conclude a very productive work session.
I finally understood some of the Basic Accounting Concepts that were essential to enter the data into the system, so I appreciate his practical sense to make this happen.
Other remarkable thing is the detailed description on his invoice, it is so valuable as notes are and not just a way to charge for the time he spent; now a days is not so common to get that from a service provider."
"Keith is the master, takes his time to do it right, points out more things i should be doing to track transactions.My accountant loves the clean precise reports we get. I wish i could retain all the help he gives during his visits.I take notes now.You will not be disappointed.
If you are setting up a business you need this guy,He will get your Quickbooks up and running correctly. Dont trust your accountant to do it. I have found most accountants are good at numbers, not quickbooks. Keith is Quickbooks."
"To put this in the right perspective you should know that I owned a consulting business that included a staff of 10 technical consultants and was a widely published author and speaker in the computer hardware and software industries.
So I speak with the perspective of both an industry authority and very happy customer.
Keith's service and work are spectacular. He is far better than the Intuit specialists I have wasted time with over the more than a decade of problems with their products. I highly recommend him.
Economically speaking his cost is insignificant compared to your opportunity cost when you waste hours ... trying to do it yourself. I was at his side for the more than 7 hours that he toiled on my Quicken problems. He wasted no time, showed me what to do to prevent it from being an issue again, and ended up totally solving that problem.
Many days after, I had an unrelated Quicken problem. I left Keith a voicemail. It was a Saturday. Never-the-less, he rapidly called me back Without hesitation he spent much time analyzing and then solving the printing problem by advising me to get a free PDF printer that would allow me to accomplish my goals.
You should also know that his standard follow up is excellent. A few days after he finished my original work, I received a very comprehensive report that documented and explained everything that had transpired."
"Keith helped us upgrade from Premier to QuickBooks Enterprise Contractor Gold with free DIY payroll and direct deposit and free product and technical support.
He got the subscription for us at 20% off Intuit’s price for life. I had purchased the fire safety business and I wanted to keep the same chart of accounts, items or products and services we buy and sell, customers, vendors, and employees in a new file but not the transactions.
He was successful in removing all the transactions and making a copy with all the lists I wanted including employee tax settings and payroll items.
Now, because we use Enterprise, we can have our company file open as well as the old company file open to look up customer history. Keith had pointed this feature out.
Later, when we had to replace the computer the company file was on, Keith came back and helped us network two Windows 10 computers as well as move all the files and settings from the old Windows 7 machine that couldn’t be upgraded.
When I call him for help, I frequently get a call back the same day. He also has given us referrals for a property management company and a condominium association that could use our fire inspection and repair services."
"Keith has been a valuable resource in more ways. He has answered my questions about QuickBooks including warning me to not put the program on a NAS drive because a file can be corrupted unless it is on a drive with a Windows operation system and the importance of regular backups within the program.
He has given us referrals to several clients who need our remote computer management and IT services. He extended his special pricing of 20% off for life to two of my clients who use QuickBooks Enterprise.For one of them, a wine distributor, he went in when I wasn’t available and installed and configured their Terminal Services so they could run the program and file on the server which allowed for faster access and the use of Remote Desktop Protocol (RDP) for their employees in the field.
For myself, when I mentioned that my merchant account fees seemed high, he had Intuit review the account and they put me on a lower-priced plan.
I think Keith likes to save his customers money."
"Keith was the perfect fit to help get my QuickBooks Online Essentials in order. As a lawyer who serves businesses and startups with their legal needs, from contracts to trademarks to employment, I can tell that Keith understands the needs of small businesses and structures his services to meet those needs efficiently and in a non-judgmental way. I'll be going back to Keith with any problems I encounter in the future and recommending him to my clients."
“I am a small business owner in Snohomish County, WA. I do handyman work, home maintenance, and small remodeling work. Keith helped me with so many issues and questions I had about QuickBooks Online, and I left our 2-hour session feeling well prepared to tackle my bookkeeping issues. I will be using Dr. QuickBooks again soon for any accounting issues that I have."
"Keith made my issue a priority, accommodated my crazy schedule, and then handled my QuickBooks problem with ease. He made it look easy, after my (competent and experienced) bookkeeper had struggled for weeks trying to get a solution sorted out with the QuickBooks help line. QB couldn't figure it out! Keith had already dealt with it and knew a work around that solved the problem in no time. . . . and I was able to run payroll on time.
"Keith came right in and fixed a QuickBooks file that kept have errors. He had us up and running in a few hours with a stable file. Plus, he gave us tips to help our file run faster. Thanks for being there for us!"
"Although I understand accounting, the setup of payroll in QuickBooks can be a mystery. I called Keith because my setup of L & I (workers compensation) taxes was not working and within 5 minutes he had me on my way. It was wonderful to have a resource that could talk me through my problems and solve them immediately. Highly recommended."
"Keith helped me understand and record a very confusing transaction. He is truly an amazing professional who is not only knowledgeable about accounting he also went beyond expectation and measure to make sure I receive the assistance I need. His approach was professional and very kind. It was wonderful when he said "your success is my success". It showed more than a character but also integrity."
"Keith is a miracle worker. I had to learn QuickBooks on the fly as I opened a retail business. He helped me untangle my errors and made my reports look sensible again. While he patiently changed and cleaned up things, he allowed me to also work alongside him. This allowed me to learn more about the program and pick up some tips. I feel more confident using QuickBooks today. Keith is well worth the money spent giving me peace of mind."
"I was helping a friend set up new QuickBooks for her client and we were unable to set up emailing of invoices to customers and were having trouble restoring a company file. I've known Keith and worked with him to resolve my own QuickBooks and Quicken issues over the last several years.
I called Keith and it was evening by this time on a Wednesday and he responded within minutes by calling me back. He walked my friend and I through her new software, making sure all updates were installed. Helped us with the email set up process in detail and then guided us through restoring the company file that was on a temporary drive.
Keith is a life saver when it comes to helping me with Quicken and QuickBooks issues. They always come up when under a deadline, and Keith is always prompt and helps me solve my problem and get the job done. No matter what your question is, what software, what version , Keith can resolve it! He is Dr. QuickBooks!"
Names of customers who wrote these reviews available upon request or a link to the original post where the review first appeared.
All you have to do is start the process by sending me an e-mail with your contact information, a summary or your problems or what you want to accomplish, and call me at 206-789-8328 at the end of the business day if you haven't heard back from me (I don't usually return phone calls when I busy with a client, it is only fair).
We all need to talk about it with someone in the same boat. Youcan start the healing process by sending me an e-mail with your contact information, a list of your problems or what you want to achieve, and leaving a message at 206-789-8328. I reply to e-mails or phone calls within one to two business days.
Shouldn’t you hire someone to teach or train you how to effectively use the accounting, bookkeeping, and financial managementsoftware that you will be relying on to discover how well you are (or aren't) doing? Or generate anaccurate profit and loss statement for your lender when you decide to expand or buy a competitor or another business?
As a QuickBooks consultant, I can help you solve some of the following common accounting software, bookkeeping issues and problems:
You can start pushing the ball uphill by sending me an e-mail with a summary of what you want to do, your contact information, and calling me at 206-789-8328 and leaving a message.
If you use Quicken, I can help you with the following:
While I am able to solve about 99% of my client's problems or teach them, there are some that I can't. So I can't make any guarantees.
I can't guarantee that I will be able to fix your problems or teach you if they are due to the built in limits of your accounting, bookkeeping, or financial management software, operating system (for example, current versions of QuickBooks and Quicken work on Windows 10, 8, and 7 but not Windows Vista, XP, 95, 98SE, or 2000), financial institution, how you use third party software or hardware, exceeding the program limits of your program, network configuration, computer hardware such as not having enough RAM to run current versions of your programs, other computer software, or not having any of the previous updates to the latest release, version, or driver or your computer crashes, or expecting the program to do what it isn't designed to do.
I also sometimes can't fix issues when a client is not prepared for me or won't provide a company file to examine, screenshots of issues, and PDFs of problems. That means I expect you to have a working computer, keyboard, and mouse, Internet, sit or stand patiently as I explain and take notes, be up to date in your operating system, Microsoft Office if you have it, Intuit software, have current antivirus and malware software, and have sent me a list of what you want to accomplish at least 24 hours before I come out and have any additional agenda items printed for me. I appreciate having a glass of water handy at our working area as I do talk a lot.
I am an Advanced Certified QuickBooks ProAdvisor with 57 five star reviews and one 4.9 (it's nice not to be perfect). Currently, I am ranked #1-2 on the Intuit Find a ProAdvisor site for Seattle or Greater Seattle depending on your zip code.
I am certified for QuickBooks for years 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, and 2007 which included Intuit's PC, Simple Start, Pro, and Premier (including Contractor, Professional Services, Nonprofit, Retail, and Manufacturing and Wholesaling), Online, and Mac versions.
I have been desktop advanced certified since 2011.
I was one of the first ProAdvisors certified for all three versions (Simple Start, Essentials, and Online Plus) of QuickBooks Online when Intuit announced that this certification would be available in 2012. I am currently Advanced Certified in QuickBooks Online.
I also have voluntarily obtained additional certification in Intuit's Point of Sale (versions 12.0, 10.0, 8.0, and 6.0) software for retail operations and Enterprise Solutions (ES) software (19.0, 17.0, 15.0, 11.0, 9.0, and 7.0) for mid-market companies.
In case you are wondering, Intuit did not offer certification tests for the Point of Sale (POS) versions 18.0, 11.0, 9.0 and 7.0 and Enterprise Solutions (ES) 18.0, 16.0, 14.0, 13.0, 12.0, 10.0 and 8.0) in between the ones listed above.
In 2014, 2015, 2016, 2017, 2018, and 2019, Insightful Accountant (formerly Intuitive Accountant) named me one of the top 100 QuickBooks ProAdvisors. The process started with a call for nominations, of which 270 were received from 65,000 eligible candidates, then a scoring based on multiple factors such as current ProAdvisor status, number and quality of Intuit certifications (I have all of them including the difficult to obtain Advanced Certification which less than 11% of my peers have earned as it requires being certified in the last three years of QuickBooks products), years certified in Intuit products, and number and rating of client reviews and finally an open vote in which over 2,000 of my peers voted. After all of this was completed, Intuitive Accountant staff compiled the scores and I was one of the 100 who earned this award including three others from the Greater Seattle area.
I am also one of 740 Sleeter now Accountex Group Certified QuickBooks Consultants.Certified Consultants have been trained and tested on QuickBooks assuring that they have the knowledge and skills required to help your small- to medium-sized business. Each Consultant's profile indicates the accounting services they perform and the products they support. There are only a dozen in Western Washington. I can also provide bookkeeper, QuickBooks, and controller tests at no charge to my clients to use to test prospective employees.
I currently have QuickBooks Premier Accountant 2020, Enterprise Accountant 20.0, Point of Sale Multi-store 18.0 aka 2018, 12.0 also known as 2015, 11.0 also known as 2013 and earlier versions and Quicken Home, Business, and Rental Property Manager 2019 on my computer and Quicken 2019 for Mac on my MacBooks Pro laptop and have been reading blogs or attending webinars on using the former three. I also have downloaded QuickBooks for the Mac 2019 (there was no version produced in 2018 and 2017), 2016, 2015, 2014, 2013, 2012, 2011, and 2010 and attended webinars on how to use QuickBooks for the Mac better for my clients.
I also have the Accountant's version (which is a higher and more useful version of Pro and Premier) for 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, and 2007 versions as well as Point of Sale 11.0, 10.0, 9.0, 8.0, and 6.0, and Enterprise 19.0, 18.0, 17.0, 16.0, 15.0, 14.0, 13.0, 12, 11, 10, 9, 8, and 7.
I also have QuickBooks Pro 2006 that I use to convert my PC clients using antique, err I mean older (2005, 2004, 2003, 2002, 2001, 2000, 1999, 6.0 and earlier) products in XP, Windows 2000, Windows 98SE, Windows 98, and Windows 95 to more current QuickBooks software versions running in Windows XP, Vista, 7, 8, or 10 (my experience is that one needs to use 2006 as a bridge from 2005 or earlier as the database structure changed from a flat database to a relational).
I like using the new Quickenmobile app to record my personal and business expenses when I am in the field on my Android dumbphone and iPad or Android tablet when I am traveling.
I am a member of Intuit's (the folks who make TurboTax, used to own Quicken, and QuickBooks to name a few products) Accountant, TurboTax, Small Business, and Quicken's Inner Circles which advises the company on ways to improve their products and make them more consumer friendly (gasp!).
I pointed out a bug in an older version of QuickBooks Proand suggested a programming code change to fix it. I also have made over 29 product suggestions to Intuitover the last five years.
I attend annual accounting solutions and accounting conferences. I have accummulated over 48 voluntary CPEs in 2019, 28 in 2018, 24 in 2017, 32 in 2016, 26 in 2015, 39 in 2014, 44 in 2013, and 52 in 2012 to stay informed on the software I use and related third party applications, trends, and developments. I don't see how I can help you if I am uninformed.
I have worked with Peachtree and have it on my machine, have been certified in Xero, am listed on the Wave partners page, have worked with iBank4 for the Mac and Mint, and am familiar with AccountEdge, Freshbooks, Kashroo, Outright, and Money (of blessed memory).
File Storage: DropBox for folks who need a place to store and share files;
Inventory Management: Fishbowl, ACCTivate, AO (Rapid) Inventory, and MISys for inventory issues faced by my complex manufacturing clients and OrderTime for folks wanting a cloud inventory and order management system;
eCommerce Add Ons: Agiliron, BigCommerce, Webgility, and OneSaas for my ecommerce clients;
Accounts Payable Management: Bill.com, Bill&Pay, and BillQuick, for companies that want to integrate their A/P;
Accounts Receiveable Management: Invoice Avenue, Freshbooks, and FG Receivables for companies wanting to improve their A/R;
Home Depot Card Imports: Hammerzen. I recommend it to my contractor clients.
Sales Tax Tracking: Avalara, Taxify, and TaxJar foronline merchants and businesses that sell in many locations;
PayPal integration: Big Red and BayState;
KPI Reporting: ProfitSee, ProfitExperts, and Corrigo;
CRM: Method, Salesforce, and Demandforce;
Field Service Management: HandiFox and Corrigo(for companies that send their employees out on jobs in the field);
Online Scheduling Services: TimeExchange and TSheets;
Project Management: Mavenlink;
Hosting: Their are 14 approved hosting services for hosting your QuickBooks file. Each offers their own unique services and prices;
Scanning: Neat and Canon scanners for folks who want to scan their receipts and add them to their software;
W9 Requests and 1099 Forms: Whiskey 9, Tax1099, and QuickBooks Online (built in under workers);
Please contact me before purchasing unlinked applications as I may be able to get you a discount. I recommend that you make up a flow chart of what you want to accomplish and how you are currently processing an issue outside of QuickBooks.
If your Pro file is over 100 MB, Premier is over 151 MB, and Enterprise is over 500 MB and you are having performance issues, I can refer you to one of two highly recommended QuickBooks consultants and experts to shrink your file. I also know a good person for custom integration issues and two others for advanced reporting for QuickBooks Enterprise.
Other services I provide are introductions to funding sources such as Fundera,
Besides helping over 1,373 businesses in the last 12 years, I taught seminars or classes in the "Ten Things You Need to Do to Set Up Your Start Up's Books Correctly" at the quarterly Renton Almost Free Biz School and accounting and bookkeeping fundamentals at the Six Hour Start Up Conference.
I have also been asked to teach classes at Seattle Central Community College and Bellevue College (formerly Bellevue Community College). I was the subject of an article Spotlight on a QuickBooks Instructor: Teaching Small Businesses to Fish on the TeachStreet Blog. TeachStreet was a web site that brought together local teachers and inquiring students.
I am also a Better BusinessBureau (BBB) Accredited Business You can click on this link to see a BBB report.
I was also nominated for the City of Seattle Mayor's Small Business Award in 2009.
I have a Bachelor's degree from the University of Iowa where I was on the Dean's List. I completed two years of law school at Seattle University where I was nominated to be the graduation speaker nomineebefore I "escaped".
For about two and a half years, I was the former operations and office manager with a "cents" of humor for Stuart Silk Architects, recipient of 9 AIA Awards that did around $2 million a year in business at the time I was with them, had 15-18employees, and a 22-30% profit margin. I was responsible for the company paying for the employees health insurance starting on their first day. If youwant to know why I thought it was in the company's interest to do so, please contact me.
I currently serve on the board and as Treasurer of Ravenna Woods, a 39 unit FHA approved creekside condominium association (with units occasionally coming up for sale, hint, hint) in Northeast Seattle from 2008 to present and served as Treasurer of the Seattle Community Network Association from 2013-present.
I sometimes hike without the ten essentials, smile, enjoy riding steam trains, visiting historical museums and towns, used to like the Dirk Pitt books, rarely met a two for one Entertainment, Chinook Book, or Passport Dining coupon that I didn't like and tip 20% on the original amount, and shopping in sales tax free Oregon.
My clients have included the following industries: 280e regulated, 420 or 502 type businesses, advertising agencies, adult family homes, adult entertainer (burlesque), agriculture, AirBnb, apartment management, architecture, attorneys, automotive repair, bakery, bar, bookkeeping, book stores, builder, cannabis, catering, cemetary, child care, chiropractor, church, computer and/or software development, cleaning services, construction and/or contractors (including job costing and using payroll), consulting, coffee shop, delivery, dental, design, distribution, DJ, ecommerce, education, condominium homeowners association, electrican, engineering, entertainment, ESL education, ethnic based organization, farming, financial services, fine shirtmaker & clothier, flower shop, food shop (frozen yogurt), framer, golf course, government agency, guardianship, HVAC, hair stylist, health, home health care, homeowners association, hospitality, importer, Indian tribe, industry association, insurance, IT services, kitchen (commercial), landscaping, lawn care, law firms, legal, manufacturing (including inventory issues), marina, marine, marketing, medical, massage, motion picture industry, museums, naturopath, non profit, plumber, property management, real estate and/or development, religious institutions, remodeling, restaurant, retail, roofer, salon (beauty or hair), school, seafood, staffing, storage, tattoo shop, telecommunications, therapists, transportation, vacation rental, video production, virtual administrative assistant, web development, wholesaling, window washer, winemakers, wholesale, and youth clubs. I don't discriminate by your industry.
I usually serve the following cities and towns in Western Washington: Algona, Auburn, Bainbridge Island, Bellevue, Bellingham, Black Diamond, Bothell, Burien, Brier, Carnation, Clyde Hill, Covington, Des Moines, Duvall, Edmonds, Enumclaw, Everett, Fall City, Federal Way, Granite Falls, Index, Issaquah, Kenmore, Kent, Kirkland, Lake Forest Park, Lake Stevens, Maple Valley, Marysville, Medina, Mercer Island, Milton, Monroe, Mountlake Terrace, Mt. Vernon, Mukilteo, Newcastle, Normandy Park, North Bend, Olympia, Pacific, Puyallup, Ravensdale, Redmond, Renton, Richmond Beach, Sammamish, SeaTac aka Sea Tac, Seattle, Shoreline, Snohomish, Snoqualmie, Sultan, Skyway, Skykomish, Stanwood, Tacoma, Tukwila, Vashon, Vashon Island, White Center, Woodinville, and Woodway.
And as for the question you've been wondering while you were reading this (very long, detailed, and informative according to some clients, a sleeping pill to others) web page, as an Advanced Certified QuickBooks ProAdvisor in both desktop and online (less than 11% of ProAdvisors have earned that dual distinction), certified in 12 years of QuickBooks products, with over 19 years of experience using QuickBooks overall, and additional voluntary certification in Intuit's Point of Sale (POS) and Enterprise software (fewer than 5% of ProAdvisors are certified in all of Intuit's products), with 57 reviews on the Intuit Find a ProAdvisor website, 14 recommendations on LinkedIn, 16 five-star reviews on Yelp rhymes with whelp (and 13 filtered, sigh), and five on Angie's List where Ireceived their Super Service Award, Facebook, and the Better Business Bureau, and three on Thumbtack, Google,and Nextdoor, a former "COO", and comfortable with both the PC and the Mac, I offer you three ways to use my experience helping others like you and my knowledge.
Travel time is waived if you come to me and the minimum is reduced to two hours. It is only far to give you a break for traveling to save money.
Training can be for up to two persons from the same company or household at this hourly rate. Please make sure we have adequate room to work. I recommend having plenty of space to the left of your work place since I will be sitting on your right.
I reserve the right to require more time if I feel that your problem or the issues that you need to be solved require that additional time so you can learn how how to fi$h for yourself (or make Tofu if you are a vegan, smile), the freedom to sleep at night, and count dollars instead of sheep.
Enterprise Solutions software customers are required to name me their Solution Provider with Intuit before I can work on their file or advise them. I will provide the form and file it with Intuit. It doesn't change your Full Service Plan. It does give your priority over my non-Enterprise customers if you have problems and it also makes you eligible for my lowest consulting rates for this software subscription.
Billing is done by the quarter hour rounded up. I do not permit the audio or video recording of our sessions except as a different ability a.k.a. disability accommodation.I offer discounts and house calls for wounded warriors, service members, veterans, families and caregivers of veterans, the differently abled aka disabled, seniors, new startups, and new and current clients of either checks and other hardware supplies, Pro, Premier, or Mac software at my cost, Point of Sale at a varying cost, QuickBooks Online Simple Start, Essentials, Plus, or Advanced for 50% off the first year, and Enterprise at 20% off for life for 1-10 licenses and 12.5% for 11-30, all with an approved Intuit no monthly fee or minimum merchant account.
Second, if you don't want the hassle of going out and buying the software and want me to come out and show you how to install it and/or correctly upgrade from an earlier version and provide three consecutive hours on the same day of set-up, review, support, and/or training, then I can provide this time and a free copy of the most current QuickBooks Pro for the PC or the Mac for $695 and any version of Premier (I recommend the Accountant version, ask me why) for $795 plus a free application for Intuit's no monthly fee or minimum credit card processing to have for when clients "forget" their checkbook. I pay the cost of the software and sales tax. You are responsible for travel time both ways if I come to you. Additional hours are $150 an hour rounded up to the nearest quarter hour.
Or third, you can pay me $1,995 plustravel time both ways as noted above, tolls, or parking fees and get one year of unlimited e-mail (preferred), phone, and in-person support, help, training in using the programs and one-on-one classes for each person using one company file in any version of QuickBooks or up to two people residing in the same household using Quicken. You can also come to me and save on travel time.
One thing I do is allow my clients and I to try each other out and then apply that first or second session to that annual fee if we both agree that it would be a good fit and choice financially. However, I do not offer this special until I have worked with you.
Direct accounting or bookkeeping help, state or federal tax preparation or advice, payroll, credit card processing, and third party applications or providers are not part of this "unlimited" special as those last three providers provide their own support and the purpose of this special is to show you how to use your program and not do your work.
Cancellations with less than 72 hours of telephone and e-mail notice and not rebooked at that time will be subject to a charge of one hour ($150).
The reason for this is when you book your appointment, I then tell other clients I am not available at that time and some go elsewhere because they have an urgent issue. I then lose money if you don't follow through. You expect me to show up. So do I.
Because I believe in customer service, I am available evenings and weekends if you work during the day. I am sometimes willing to travel throughout Western Washington State. Same day appointments are sometimes available. References gladly exchanged.
Something to Consider
206-789-8328 (if you leave a message, please let me know how you found me)
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